We may add or discontinue our in-network status with any insurance plan at our discretion at any time. Any changes will be communicated to clients with reasonable advance notice, and as contracted with the insurance carrier.
If we are out-of-network with a particular insurance carrier, this means that we do not have a business agreement with the insurance company for reduced rates and we will not bill that insurance company for services on your behalf. In these cases, all fees are due at the time of service. We accept debit, credit, or Health Care Savings (HCS) debit cards for all payments and require that a card remain on file with your authorization to automatically charge the appropriate fees as they are incurred.
Invoices and/or superbills are generated upon request and uploaded to your client portal. They contain the information often required for any out-of-network costs that your insurance plan may cover and therefore directly reimburse to you.
Many of our clients receive some level of reimbursement from their insurance carrier for out-of-network benefits. You may want to contact your insurance company to verify your mental health benefits prior to engaging in treatment. We cannot guarantee the outcome or influence the insurance provider’s reimbursement decisions, as this is dependent on the specific terms of your insurance policy, which is a contract between your employer and the insurance carrier. Clients often use their Health Care Flexible Spending Accounts (FSA) to set aside pre-tax dollars to pay for mental health services not covered by insurance.
If you have health insurance and you express to our practice your intention to submit a claim for out-of-network services, we will provide a Good Faith Estimate (GFE) for costs covering the estimated duration of treatment based on the information we have at the time about your mental health and presenting concerns.
Ultimately, all out-of-network and non-billable fees are the full responsibility of the client or parents/guardians and are due at the time of service.
For insurance-related billing questions, you can send a message to billing via your client portal account, or you may contact Robert by phone at 203-570-7378 or by email at robert.safeguardbilling@gmail.com to speak with him directly. If you leave a message, be sure to say that you are a client of Clarity Psychological Services. Please allow up to three business days for a response.
To request a superbill, statement, or for questions related to out-of-pocket payments for services, please send a message via your client portal, call the office at 703-261-4346 or email us at info@claritypsychological.com.
Suggestions for Submitting Insurance Claims for Out of Network Reimbursement.pdf