We demonstrate through all of our interactions that we are trustworthy by protecting our client’s privacy, maintaining confidentiality, monitoring emotional and physical safety, and being fully invested and psychologically present for our clients during all contacts with and pertaining to them. We respect our client’s ability and right to make their own choices, and we are honest and forthright about our clinical impressions and recommendations. All communications and business matters are handled with sensitivity, integrity, and in the best interests of our clients.
We believe that we are most helpful and effective when we purposefully work in partnership with our clients, colleagues, and allied professionals, and when we build relationships within our community-at-large to foster our client’s growth, health, and happiness. We routinely seek and provide professional feedback as appropriate to improve services and outcomes for our clients.
We apply our knowledge, experience, and best judgement to support our client’s well-being, health, and satisfaction, while we continuously engage in activities to improve our skills, increase our knowledge, and apply the most current research to our daily work. We implement best practices, use the most efficient and effective treatment approaches that are the most suitable for each client, and we refer to specialists when our client’s needs extend beyond our areas of proficiency. We regularly consult with colleagues regarding our work to ensure the highest quality of care for our clients.
We are hopeful and positive about the change process and our client’s future, and we believe that with both our client’s and our own hard work, dedication, and persistence -- despite inevitable set-backs and adversity -- our client’s will learn and apply new, successful ways to cope, manage, and overcome their struggles to live meaningful, fulfilling, and rewarding lives.
We value all people and believe that everyone deserves respect, understanding, and compassion. Because no two people are alike, and because differences are acknowledged, understood, and honored, we tailor our approaches to match the individual needs of every unique client. We create a safe, welcoming, and affirming environment for everyone, and show regard for the traditions, beliefs, values, culture, and communities of our clients.